The ChoicePoint Dilemma: How Data Brokers Should Handle the Privacy of Personal Information

Authors:
Paul N. Otto;Annie I. Anton;David L. Baumer
Affiliations:
The Privacy Place;The Privacy Place;The Privacy Place
Venue:
IEEE Security and Privacy
Year:
2007

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Abstract

Before 2005, data broker ChoicePoint suffered fraudulent access to its databases, exposing thousands of customers' personal information. This article examines ChoicePoint's data breach, explores what went wrong from the perspective of consumers, executives, policy, and IT systems, and offers recommendations for the future.