Exploring the gap between interaction and institutional orders in pragmatic web design

  • Authors:
  • Mark Aakhus

  • Affiliations:
  • The State University of New Jersey, New Brunswick, NJ

  • Venue:
  • ICPW '07 Proceedings of the 2nd international conference on Pragmatic web
  • Year:
  • 2007

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Abstract

This paper explores the call to attend to the communication pragmatics of the pragmatic web by examining instances of institutional talk and internet based support for deliberative communication. The examples map the terrain between the intentional design of communication support and the tacit, often unintentional aspects of communication that shape what is made explicit. Even though there is ever more designed support for communication and increasing capacity to design support, the tacit dimension of communication still plays a role in how people formulate moves in web-based interaction and in what becomes explicit in online interaction. These moves may have subtle but profound consequences for the discourse that emerges from designs intended to augment interaction and reasoning.