interactions
Information ecologies: using technology with heart
Information ecologies: using technology with heart
Information Ecology: Mastering the Information and Knowledge Environment
Information Ecology: Mastering the Information and Knowledge Environment
Human values, ethics, and design
The human-computer interaction handbook
Probing bus stop for insights on transit co-design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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In this paper, we attempt to address the broader question as to why in Africa, e-government projects in general have higher rate of failure than success. Based on documentary analysis and using the information ecology framework, we critically analyze the case of The Gambia as e-government prototype country selected by the Economic Commission for Africa. We further discuss the value assumptions and implications, and propose an approach that will include value sensitive design as a way to address the designreality gap in order to minimize the risks for failure. In the process, a number of questions, issues and challenges are identified as possible foci for future research.