Understanding and supporting informal interactions in hospital work

Authors:
David A. Mejía
Affiliations:
CICESE Research Center, Ensenada, BC, México
Venue:
GROUP '07 Doctoral Consortium papers
Year:
2007

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Abstract

Most CSCW research on informal communication has focused on office environments. I propose to conduct a field study to understand and characterize informal interactions in hospital work, in order to establish design principles that help developers to build adequate technological support for informal interactions in hospital work.