Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
A web of coordinative artifacts: collaborative work at a hospital ward
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
An observational study on information flow during nurses' shift change
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating heterogeneous work: information and representation in medical care
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Collaboration Research for Crisis Management Teams
Foundations and Trends in Human-Computer Interaction
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This project aims to further our understanding of collaboration practices in small, collocated teams that work in dynamic, time-and safety critical environments. We use emergency room as a natural laboratory for investigating information gathering, sharing and archiving, as well as decision making in trauma teams as they conduct trauma resuscitations. We have observed and analyzed six trauma resuscitations and conducted interviews with trauma team members. We found that every worker has different information needs, which are role specific and change rapidly over time. Information gathering and sharing within trauma teams often become inefficient due to the urgency of situation and the lack of information support technologies. Our future efforts will focus on deriving system requirements for collaborative technologies that could support trauma teams more effectively.