On agent-based software engineering
Artificial Intelligence
Agent-based semantic web services
WWW '03 Proceedings of the 12th international conference on World Wide Web
AAMAS '04 Proceedings of the Third International Joint Conference on Autonomous Agents and Multiagent Systems - Volume 2
Virtual web services: application of software agents to personalization of web services
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
From trips to telcos -- next generation service portals
BT Technology Journal
Using AI and semantic web technologies to attack process complexity in open systems
Knowledge-Based Systems
Fast planning through planning graph analysis
IJCAI'95 Proceedings of the 14th international joint conference on Artificial intelligence - Volume 2
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This paper describes an agent system we have built to handle order entry and management issue in business computing and specialized in the telecommunication domain. Our system is implemented using only industry approved standards and it can both manage complex workflows as well as handle user context dependant service selection. Furthermore, it has the abstract goal representation mechanism, which in turn can detect and reflect to changes in its working environment, leading to more accurate capturing of user's requirements. We also detail a number of prototype applications that has been built using our technology and highlight how our approach addresses the business issues around each of these applications.