"Most Wired Hospitals" rate patient satisfaction

  • Authors:

  • Pamela Whitten;Deirdre Mylod;Goran Gavran;Howard Sypher

  • Affiliations:

  • Michigan State University, East Lansing, MI;Press Ganey Associates, South Bend, IN;Northwestern Memorial Hospital, Chicago, IL;Purdue University, West Lafayette, IN

  • Venue:
  • Communications of the ACM - The psychology of security: why do good users make bad decisions?
  • Year:
  • 2008

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Abstract

Considering the role of IT as a variable in health care institution quality assessment.