The effect of higher moments of job size distribution on the performance of an M/G/s queueing system

  • Authors:
  • Varun Gupta;Jim Dai;Mor Harchol-Balter;Bert Zwart

  • Affiliations:
  • Carnegie Mellon University;Georgia Institute of Technology;Carnegie Mellon University;Georgia Institute of Technology

  • Venue:
  • ACM SIGMETRICS Performance Evaluation Review
  • Year:
  • 2007

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Abstract

The M/G/s queueing system is the oldest and most classical example of multiserver systems. Such multiserver systems are commonplace in a wide range of applications, ranging from call centers to manufacturing systems to computer systems, because they are cost-effective and their serving capacity can be easily scaled up or down.