A framework for the intelligent delivery and user-adequate visualization of process information
Proceedings of the 28th Annual ACM Symposium on Applied Computing
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Process-oriented information logistics is proposed as a new paradigm aimed at supporting and improving the execution of an organization's operational processes by embedding analytic information and/or analysis capabili- ties into the context of process execution. The paper de- scribes empirical research providing substantial evidence that organizations can realize benefits by adopting the concept. It furthermore provides insight into the dominant design factors and distinct realization approaches of process-oriented information logistics. This kind of in- formation is particularly useful for the engineering of situational methods aimed at the implementation and advancement of the concept within real-world organiza- tions.