An integrated framework for service engineering: a case study in the financial services industry
Proceedings of the 11th International Conference on Electronic Commerce
Expert Systems with Applications: An International Journal
Modeling and simulation competency center for mature enterprises
Proceedings of the International Workshop on Enterprises & Organizational Modeling and Simulation
Service Oriented Enterprise and Contracted Profit Sharing
International Journal of Systems and Service-Oriented Engineering
The influence of SOA governance mechanisms on IT flexibility and service reuse
The Journal of Strategic Information Systems
Investigating the role of an enterprise architecture project in the business-IT alignment in Iran
Information Systems Frontiers
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The rapid movement towards service orientation, on both the business and technology fronts, offers unprecedented opportunities for business-IT alignment. As we will argue, to achieve true agility in its service provisioning to meet rapidly changing requirements, an organization needs a multi-dimensional business-IT alignment strategy--alignment via architecture, via governance and via communication--integrated with a Service Oriented Architecture (SOA) paradigm to develop their service-based system. To help engineer such a service-based system with this integrated approach, we have developed a 3-layer, multi-disciplinary BITAM-SOA Service Engineering Schematic. The schematic also serves as a process model for service design and management. This schematic is rooted in the Resource- Based View theory perspective: business value can be created by IT-enhanced capabilities that can dynamically integrate resources. The strategic, managerial and practical implications of this schematic on service oriented implementations are exemplified and discussed.