Programming as if people mattered: friendly programs, software engineering, and other noble delusions

Computing consequences: a framework for teaching ethical computing

Communications of the ACM

Equal access to information for all: making the world of electronic information more accessible to the handicapped in our society

ACM SIGCAPH Computers and the Physically Handicapped

The chaos model and the chaos cycle

ACM SIGSOFT Software Engineering Notes

Unintentional power in the design of computer systems

ACM SIGCAS Computers and Society

CMU's Andrew project: a retrospective

Communications of the ACM - Electronic supplement to the December issue

A problem-based interface design and programming course

SIGCSE '98 Proceedings of the twenty-ninth SIGCSE technical symposium on Computer science education

User interface design and programming for computer science majors

ACSE '98 Proceedings of the 3rd Australasian conference on Computer science education

The politics, problems, and practicalities of serving as effective user advocate in an obstinate organization

IPCC/SIGDOC '00 Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork

HERCULE: Non-invasively Tracking JavaTM Component-Based Application Activity

ECOOP '00 Proceedings of the 14th European Conference on Object-Oriented Programming

Useware design and evolution: bridging social thinking and software construction

Social thinking