The Changing Software Business: Moving from Products to Services

  • Authors:
  • Michael A. Cusumano

  • Affiliations:
  • Massachusetts Institute of Technology

  • Venue:
  • Computer
  • Year:
  • 2008

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Abstract

A dramatic shift is under way in the enterprise-software industry as established vendors embrace services in the wake of declining product revenues. It remains to be seen whether life-cycle dynamics or business-model choices are behind the long-term trend.