An ethnocentric look at the law and technology interface

  • Authors:
  • Leona F. Fass

  • Affiliations:
  • Carmel CA

  • Venue:
  • ACM SIGSOFT Software Engineering Notes
  • Year:
  • 2008

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Abstract

We often conduct ethnocentric research, observing everyday citizen end-users in their own environments to assess their access, technological and policy concerns. Our recent research has revealed that many end-user concerns are on the interface of Law and Technology. Such interface issues also have become apparent throughout our own interactions with software and the Web, as well as within our specific research into eCommerce; Link Analysis and Data Mining; and the Semantic Web applied to eGovernment and Homeland Security. Among the relevant areas we now address are information security and integrity; barriers (intentional or otherwise) to access; security-privacy trade-offs; the need for user education; and importance of cooperation among stakeholders, policymakers and experts in Technology-related Law. We illustrate that in many policy areas of evolving Law related to Technology there may be no general decision procedure; many decisions can only be made case-by-case. We strongly support ethnocentric studies by practitioners of Software Engineering, experts in Technology Law and policymakers. This can identify specific critical deployment issues that might otherwise be overlooked within traditional research venues. We believe that many end-user concerns on the Law and Technology interface, once recognized, can be alleviated by Software Engineering professionals.