A knowledge sharing and managing system for offshore software development company

Authors:
Li Cai;Zuoqi Wang;Yufeng Jiao;Masanori Akiyoshi;Norihisa Komoda
Affiliations:
Jinan Ryouka Science & Technology Co., Ltd., Sandong, China;Jinan Ryouka Science & Technology Co., Ltd., Sandong, China;Jinan Ryouka Science & Technology Co., Ltd., Sandong, China;Graduate School of Information Science and Technology, Osaka University, Osaka, Japan;Graduate School of Information Science and Technology, Osaka University, Osaka, Japan
Venue:
ACS'07 Proceedings of the 7th Conference on 7th WSEAS International Conference on Applied Computer Science - Volume 7
Year:
2007

Citing 2
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Abstract

This paper proposes a knowledge sharing and managing system in offshore software development company. The major features of the proposed system are a BBS style Q&A function, a management of Q&A results based on domain knowledge, an association retrieval function for coping with grammatical ambiguity including in the queries, and a display of Q&A texts on the plain for grasping the general distribution of knowledge and problems. The prototype system used in-house on trial is illustrated. Through the trial in-house, several improvement problems are clarified.