Web site design: a case study in usability testing using paper prototypes
IPCC/SIGDOC '00 Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork
How to "Webby-ize" Your Web Site — Factors in Award-Winning Design
LA-WEB '05 Proceedings of the Third Latin American Web Congress
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Because traditional measures employed in usability testing are inherently subjective, it is necessary to develop an objective method for evaluating the usability of a system. This paper describes a project that used physiological analysis to quantify the ease of use of a Web site, specifically concentrating on the effect of color combinations on the user's bodily processes. Testing of the system reveals that there is a definite correlation between the results of physiological analysis and subjective user satisfaction surveys. Thus, physiological analysis results can be used in the place of contrived values to assess the usability of a system.