Micro process design and virtualization in the service industry

  • Authors:

  • Raymond Wu

  • Affiliations:

  • IBM Software Group

  • Venue:
  • EATIS '07 Proceedings of the 2007 Euro American conference on Telematics and information systems
  • Year:
  • 2007

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Abstract

In this research we deal with the design stage by introducing the micro process and interconnectivity concept as the foundation of the service component design. Service virtualization is a new area requiring our attention as in the service industry all enterprise integration and industry silos need to be consolidated and form a main route. The service grid concept will provision a transparent and highly integrated framework to provide global service infrastructure which eliminates constraints in geography and the system we use. In this research paper we introduce a conceptual service provisioning with extension to interconnectivity as the service foundation. We further explore service virtualization based on the concept we introduced and on micro process design foundation.