Understanding user evaluations of information systems
Management Science
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This research study explores the information security technologies that are currently being used within organizations; attempts to determine if, according to information technology security professionals, these technologies are performing the security tasks they were designed to perform; and evaluate the survivability of the critical infrastructure network after the infrastructure has been attacked or penetrated - performance impacts. The Technology-to-Performance Chain and the IT security professional's evaluations of the fit between tasks, technologies, and individual characteristics (Task-Technology Fit) are the theoretical basis for this study. The types of security technologies and procedures are determined and specified by the organization's strategic plans and policy statements, which govern all aspects of organizational operations. This study incorporates the methodology of previous studies, but adds the evaluations of security technologies and tasks by the IT security professionals, which contributes to the existing knowledge base of information security.