Post-Capitalist Society
Does Knowledge Management Pay Off?
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
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The term 'knowledge worker' (KW) has been frequently used in mass media, research, and academia, especially in the era of the knowledge economy. Nevertheless, various researchers define KW from different economic perspectives. Instead of dichotomizing an occupation to be a KW or not, this research carefully scrutinizes detailed job descriptions of various occupations to determine the degree to which they are involved in various aspects of knowledge management (KM) activities. Based on the results, this research provides some exploratory evidence about the characteristics of KWs. The occupational wage comparisons between workers with higher and lower involvement in knowledge work enable this research to determine whether the market financially rewards KM activities of individuals. Moreover, comparisons among different aspects of knowledge work indicate economic differences associated with those KM activities. Findings of this research are expected to provide finer classifications for KW, to better understand the characteristics of KW, and to recognize the economic importance of KM activities, yielding implications for employees, educators, trainers, firms, and governments to face the challenges of the knowledge economy.