Managing the software process
Communications of the ACM - Special issue on analysis and modeling in software development
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Why does software cost so much?: and other puzzles of the information age
Why does software cost so much?: and other puzzles of the information age
Software quality and the Capability Maturity Model
Communications of the ACM
Using the GQM paradigm to investigate influential factors for software process improvement
Journal of Systems and Software
Information systems innovation and diffusion
Spice: The Theory and Practice of Software Process Improvement and Capability Determination
Spice: The Theory and Practice of Software Process Improvement and Capability Determination
Proceedings of the 24th International Conference on Software Engineering
Telcordia Technologies: The Journey to High Maturity
IEEE Software
Organizational Learning from the Perspective of a Software Process Assessment & Improvement Program.
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 3 - Volume 3
Organizational Memory Information Systems: Characteristics and Development Strategies
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
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This paper, using qualitative and quantitative data relative to the software process improvement initiative in which the Italian branch of a multinational software company was engaged from January 1997 to May 2001, investigates the impact of Capability Maturity Model (CMM) certification on organisational learning. A knowledge management perspective is adopted to explain the software development process increase in productivity. Data suggest that CMM can effectively support and address knowledge management and learning within a software organisation. Disciplined methods and practices are expected to result in better control over the software development process, and organisations using a well-structured process model such as the CMM can use the process infrastructure it provides for organisational learning.