Quantifying and setting off network performance

Authors:
Erik Hofmann
Affiliations:
Kuehne-Institute for Logistics, University of St. Gallen, Dufourstrasse 40a, St. Gallen 9000, Switzerland
Venue:
International Journal of Networking and Virtual Organisations
Year:
2006

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Abstract

While many aspects of the network and the collaboration process have been discussed in management literature, quantifying and setting off the network performance have remained largely unconsidered. Network performance management is an important arena for inter-organisational interaction. Therefore, a newly developed Shareholder Value-Added (SVA) transfer model will make a contribution to ease and support improvements in network management as well as to give specific guidelines and examples for its implementation. This paper also explains the inter-relationship between network decisions and the bottom line of the firm.