Core processes, methods and e-services to support Virtual Enterprise Brokerage

Authors:
Arturo Molina;Ricardo Mejia;Marcela Velandia
Affiliations:
Centro de Sistemas Integrados de Manufactura ITESM, Campus Monterrey Ave. Eugenio Garza Sada 2501 Sur, C.P. 64849, Monterrey, N.L., Mexico.;Centro de Sistemas Integrados de Manufactura ITESM, Campus Monterrey Ave. Eugenio Garza Sada 2501 Sur, C.P. 64849, Monterrey, N.L., Mexico.;Centro de Sistemas Integrados de Manufactura ITESM, Campus Monterrey Ave. Eugenio Garza Sada 2501 Sur, C.P. 64849, Monterrey, N.L., Mexico
Venue:
International Journal of Networking and Virtual Organisations
Year:
2003

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Abstract

The role of the broker in present day e-business is getting special attention. This paper presents a description of an e-broker, called a Virtual Enterprise Broker (VEB). The core processes, methods and tools used by the VEB in order to fulfil the customer's requirements are illustrated. A description of the four core processes executed by the VEB is presented: analysis of market requirements, project planning, project execution, and customer service. All of these core processes are supported by the use of different methods and e-services. Finally, some case studies of brokerage activities are discussed to demonstrate how brokerage services are undertaken to exploit new business opportunities.