Case study of electronic banking at Meridian Bancorp
Information and Software Technology - Information and software economics
C4.5: programs for machine learning
C4.5: programs for machine learning
The productivity paradox of information technology
Communications of the ACM
Information and Management
Data Envelopment Analysis: A Comprehensive Text with Models, Applications References, and DEA-Solver Software with Cdrom
Machine Learning
Information Technology Investments and Firms' Performance--A Duopoly Perspective
Journal of Management Information Systems
A Recursive Partitioning Decision Rule for Nonparametric Classification
IEEE Transactions on Computers
Decision making with uncertainty and data mining
ADMA'05 Proceedings of the First international conference on Advanced Data Mining and Applications
Human resources as facilitators of the adoption of information and communication technologies
International Journal of Information Technology and Management
Supplier selection: A hybrid model using DEA, decision tree and neural network
Expert Systems with Applications: An International Journal
A hybrid GA-ant colony approach for exploring the relationship between IT and firm performance
International Journal of Business Information Systems
International Journal of Business Information Systems
A novel hybrid evaluation approach of knowledge management performance for R&D division
International Journal of Information Technology and Management
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In a modern organisation, it is crucial and common for managers to effectively detect the impact of Information Technology (IT) on firm performance. This allows companies to maintain a competitive edge in rapidly changing business environments and outperform the competitors in the global marketplace. To detect the impact of IT on firm performance, this paper presents a generic model using Data Envelopment Analysis (DEA) and Decision Trees (DTs). The model consists of two modules: module 1 applies a two-stage DEA and classifies the IT-affected Decision Making Units (DMUs) into efficient and inefficient clusters based on the resulting efficiency scores. Module 2 utilises firm performance related data to train DT model and apply the trained DT model to new firms. Our results yield a favourable classification accuracy rate.