Analyzing and re-engineering business processes using simulation
WSC '94 Proceedings of the 26th conference on Winter simulation
WSC '95 Proceedings of the 27th conference on Winter simulation
Integrated process modeling: an ontological evaluation
Information Systems - The 11th international conference on advanced information systems engineering (CAiSE*
A strategic supply chain simulation model
Proceedings of the 32nd conference on Winter simulation
Computer Simulation in Management Science
Computer Simulation in Management Science
Simulation Modeling and Analysis
Simulation Modeling and Analysis
Modern Statistical Systems and GPSS Simulation: The First Course
Modern Statistical Systems and GPSS Simulation: The First Course
Simulation Using Promodel
Six sigma: enhancing six sigma through simulation with iGrafx process for six sigma
Proceedings of the 33nd conference on Winter simulation
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Information Technology and Management
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Assessing the Quality of Business Process Modeling Techniques
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Simulation gaming as a social development instrument: Dealing with complex problems
Information Polity - Government 2.0: Making Connections between citizens, data and government
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Simulations are commonly used in technical systems. This paper demonstrates their applicability to systems where the human factor is more important. It will discuss an eXample of a process in the public administration where the effects of a reorganization are simulated. The intention of the reorganization is positive, however easing the load on clients means that the process takes longer. Through the simulations it is possible to monitor the process and acquire data which is otherwise impossible to obtain.