Communications of the ACM
A case study evaluation of the use of viable system model in Information Systems development
Journal of Database Management - Special issue on information modeling methods
Aris-Business Process Modeling
Aris-Business Process Modeling
Managing Business Process Flows
Managing Business Process Flows
Editorial message: special track on organizational engineering
Proceedings of the 2004 ACM symposium on Applied computing
Method construction - a core approach to organizational engineering
Proceedings of the 2005 ACM symposium on Applied computing
Intelligent Organizations: Powerful Models for Systematic Management
Intelligent Organizations: Powerful Models for Systematic Management
Combining cybernetics and conceptual modeling: the concept of variety in organizational engineering
Proceedings of the 2007 ACM symposium on Applied computing
Design science in information systems research
MIS Quarterly
The variety engineering method: analyzing and designing information flows in organizations
Information Systems and e-Business Management
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Value creation increasingly relies on the bundling of physical products and services from different providers in networks such as supply chains. The complexity that arises from this cooperation is of utmost importance for management since the provision of an undisturbed flow of information affects the performance of the whole network. In this paper we develop a method for the analysis and design of information and communication structures. Building on the Design Science Research Framework and using an exemplary case, we show how coordination complexity can be analyzed and measured. The results are combined with theoretical concepts from management cybernetics and create the foundation for the constructed method.