Multi-agent systems as a middleware to automate mobile business processes: state of the art

  • Authors:
  • John Shepherdson;Habin Lee;Patrik Mihailescu

  • Affiliations:
  • Intelligent Systems Research & Innovation Centre, British Telecommunications plc., Martlesham Heath, Suffolk, United Kingdom;Intelligent Systems Research & Innovation Centre, British Telecommunications plc., Martlesham Heath, Suffolk, United Kingdom;Intelligent Systems Research & Innovation Centre, British Telecommunications plc., Martlesham Heath, Suffolk, United Kingdom

  • Venue:
  • AIC'05 Proceedings of the 5th WSEAS International Conference on Applied Informatics and Communications
  • Year:
  • 2005

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Abstract

The dynamic working environment of mobile workforces attracts the use of multi-agent systems in supporting mobile business processes. An agent's autonomy, sociality and intelligence are highly prized features when it comes to supporting those mobile workers who are geographically isolated from the main knowledge source (i.e. the corporate Intranet) and are frequently moving from one location to another. This paper proposes desirable metrics for any multi-agent systems platform intended for enterprise mobilisation use, and evaluates currently available multi-agent platforms for mobile devices based on the identified metrics. This paper also identifies some improvement points of currently available multi-agent platforms as an enterprise mobilisation platform.