Mining tag clouds and emoticons behind community feedback

  • Authors:
  • Kavita A. Ganesan;Neelakantan Sundaresan;Harshal Deo

  • Affiliations:
  • eBay Inc, San Jose, CA, USA;eBay Inc, San Jose, CA, USA;eBay Inc, San Jose, CA, USA

  • Venue:
  • Proceedings of the 17th international conference on World Wide Web
  • Year:
  • 2008

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Abstract

In this paper we describe our mining system which automatically mines tags from feedback text in an eCommerce scenario. It renders these tags in a visually appealing manner. Further, emoticons are attached to mined tags to add sentiment to the visual aspect.