Improving personalized services in mobile commerce by a novel multicriteria rating approach

  • Authors:
  • Qiudan Li;Chunheng Wang;Guanggang Geng

  • Affiliations:
  • Institute of Automation, Chinese Academy of Sciences, Beijing, China;Institute of Automation, Chinese Academy of Sciences, Beijing, China;Institute of Automation, Chinese Academy of Sciences, Beijing, China

  • Venue:
  • Proceedings of the 17th international conference on World Wide Web
  • Year:
  • 2008

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Abstract

With the rapid growth of wireless technologies and mobile devices, there is a great demand for personalized services in m-commerce. Collaborative filtering (CF) is one of successful techniques to produce personalized recommendations for users. This paper proposes a novel approach to improve CF algorithms, where the contextual information of a user and the multicriteria ratings of an item are considered besides the typical information on users and items. The multilinear singular value decomposition (MSVD) technique is utilized to explore both explicit relations and implicit relations among user, item and criterion. We implement the approach in an existing m-commerce platform, and encouraging experimental results demonstrate its effectiveness.