Exploring U.S. e-diplomacy and non-state actors' increasing communicative influence

  • Authors:
  • Kimberly Stoltzfus

  • Affiliations:
  • University of California, Santa Barbara, CA

  • Venue:
  • dg.o '08 Proceedings of the 2008 international conference on Digital government research
  • Year:
  • 2008

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Abstract

In the present "information as commodity" age, government agencies around the globe view information as not only an asset but also a national security priority. Under pressures to rapidly gather, process, and disseminate information, government agencies, specifically those involved in diplomacy, are transforming their relationships with non-state actors for the purpose of expanding their information capabilities and resources. Generally speaking, non-state actors (such as non-governmental organizations (NGOs), international governmental organizations (IGOs), the media, and corporations) have a propensity to effectively deploy and utilize communication technology for innovative information exchange from geographically dispersed sites around the world. This exploratory study examines national governments increasing information dependencies on non-state actors. The impact of new government information partnerships afford non-state actors with a more influential role in diplomatic processes. Using the U.S. Department of State as the case study, this work synthesizes literature on the nature, functions, and information assets involved in diplomacy to explicate how digital government is changing state and non-state communicative dynamics and influences.