Modeling public administration services using the Governance Enterprise Architecture (GEA) framework: tutorial proposal for the 9th International Conference on Digital Government Research, Montreal, Canada May 18--21, 2008

• Authors: Vassilios Peristeras;Konstantinos Tarabanis;Efthimios Tambouris;Nikolaos Loutas
• Venue: dg.o '08 Proceedings of the 2008 international conference on Digital government research
• Year: 2008

The aim of this tutorial is to introduce to the audience the Governance Enterprise Architecture (GEA), which is an Enterprise Architecture for Public Administration (PA). As such, GEA consists of a set of technology independent models that describe the PA domain. An Enterprise Architecture is the description of the structure and behavior of an organization's processes, information systems, personnel and organizational subunits, aligned with the organization's core goals and strategic direction. The primary purpose of creating an Enterprise Architecture is to ensure that business strategy of the organization is inline with its IT investments. Enterprise Architectures can also be extended in the government domain. For example, the U.S. Federal Government uses an Enterprise Architecture to inform the Capital Planning and Investment Control process. The Federal Enterprise Architecture reference models serve as a framework to guide Federal Agencies in the development of their architectures. Other related efforts can be found in the following links: • USA: http://www.whitehouse.gov/omb/egov/a-1-fea.html • New Zealand: http://www.e.govt.nz/standards/fea/ • UK: http://www.cio.gov.uk/documents/cto/pdf/enterprise_ar chitecture_uk.pdf • Denmark: http://en.itst.dk/architecture-and-standards/oio-architecture-framework • Open Group: http://www.opengroup.org/architecture/togaf8-doc/arch/ The tutorial will not remain at the theoretical level. An application that is used to model PA services following the GEA object model for service provision will be presented. Consequently, the tutorial consists of two parts. In the first part, the GEA models will be introduced and discussed. In the second part, the audience under the guidance of the presenters will be given the chance to model PA services using the tool that has been developed. It is worth mentioning that PA agencies of two EU Member States are already using GEA for modeling their services. The tutorial will be presented by experts in the area of e-Government, PA domain and service modeling.