The architecture of an active database management system
SIGMOD '89 Proceedings of the 1989 ACM SIGMOD international conference on Management of data
Coloured Petri Nets: a high level language for system design and analysis
APN 90 Proceedings on Advances in Petri nets 1990
The action workflow approach to workflow management technology
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
The knowledge management toolkit: practical techniques for building a knowledge management system
The knowledge management toolkit: practical techniques for building a knowledge management system
Knowledge Management Tools
Aris-Business Process Frameworks
Aris-Business Process Frameworks
Information Systems Methodologies; A Framework for Understanding, 2nd Ed.
Information Systems Methodologies; A Framework for Understanding, 2nd Ed.
Workflow Automation: Overview and Research Issues
Information Systems Frontiers
Simulation with Arena
Enterprise Transformation: Understanding and Enabling Fundamental Change (Wiley Series in Systems Engineering and Management)
Workflow management for enterprise transformation
Information-Knowledge-Systems Management - Work, Workflow, Information Systems and Enterprise Transformation
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There is a substantial amount of evidence that shows the national economies are shifting to services and the nature of work has changed dramatically during that shift. However, the extent of research aimed at the better understanding and design of work has not increased. This is particularly true at the cross section of different organizational perspectives on work. As a result, researchers in different domains lack a foundation to communicate and collaborate with each other when they organize and design new modern work systems. This paper represents an attempt to understand and categorize the major stakeholders that make managerial decisions that impact overall enterprise performance when making the inevitable shift towards a services economy. It is recognized that each enterprise stakeholder uses a particular view, methodology, model, and tool to study and manage work. Eight views of work for eight different enterprise stakeholders are summarized.