Considering users and their opinions in knowledge management systems

Authors:
Katharina Probst;Kelly Dempski
Affiliations:
Accenture Technology Labs, Chicago, IL, USA;Accenture Technology Labs, Chicago, IL, USA
Venue:
Proceedings of the 8th ACM/IEEE-CS joint conference on Digital libraries
Year:
2008

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Abstract

We describe a Knowledge Management System that shifts the focus from the traditional document-centric to a user-centric view. It takes into account users' query and download behavior, opinions, reputations, and social connections.