Performance measurement for voice services in heterogeneous wired networks

Authors:
Basel Alawieh;Rana Ahmed;Hussein T. Mouftah
Affiliations:
Concordia University, Montreal, Quebec, Canada;American University of Sharjah, Sharjah, United Arab Emirates;University of Ottawa, Ottawa, Ontario, Canada
Venue:
Proceedings of the 4th International Conference on Testbeds and research infrastructures for the development of networks & communities
Year:
2008

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Abstract

Voice over IP (VoIP) service providers implementing different protocols in their core networks are required to coordinate in order to provision, support and deliver voice services to end clients. This paper presents a performance measurement experience for the transport of voice services across multiple heterogeneous wired networks. Our test results show that Multiple Protocol Label Switching (MPLS) protocol slightly outperforms IP in delivering voice services. Moreover, the type of call signaling protocol used, tunneling category adopted and the type of Virtual Private Network (VPN) implemented affect the overall quality and performance of voice services in terms of jitter and delay.