"Managerial decision making process and use of information technology for better decision making-an overview of it's content & case analysis"

  • Authors:

  • Md. Mahfuz Ashraf;Suntu Kumar Ghosh

  • Affiliations:

  • Management and Business Department, BRAC University, Mohakhali, Dhaka, Bangladesh;Management and Business Department, BRAC University, Mohakhali, Dhaka, Bangladesh

  • Venue:
  • TELE-INFO'05 Proceedings of the 4th WSEAS International Conference on Telecommunications and Informatics
  • Year:
  • 2005

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Abstract

Managerial decision- making process is a dynamic process and adapts managerial decision making function ability over time. The aim of this paper is to give a vivid idea on decision-making process as well as managerial decision- making process where Information technology i.e. DSS technology is continuously changing and developing. Significant recent research in the decision support area has been concentrating on the human side of the person-technology relation. Furthermore various information technologies focus the criterion of right or wrong decisions validation as well as validation of information source and systems. Finally we used a case of a telecommunication industry in UK as an implementation of managerial decision-making software tools. The findings have shown that the managerial decision making process based on available knowledge both past and upcoming knowledge which lead to a huge application of effective and efficient managerial decisions.