Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
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In this issue we review three books, two of which deal with knowledge and knowledge management and the third deals with the many collaboration techniques coming to market. The first two are solid works by people who are leaders in the field, including Laurence Prusak, coauthor with Tom Davenport of the most widely read Knowledge management book (Davenport and Prusak, 1995) published in the United States (see review in Volume 15, No. 3, Summer 1998 issue of ISM) and Ikujiro Nonaka (1991) from Japan who wrote the original knowledge management article in Harvard Business Review. The third book, Wikinomics, by Don Tapscott and coauthor, praises collaboration developments from Wikis to MySpace and beyond, written in a breathless, advertising style that may not appeal to everyone.