Internet Usage Monitoring in the Workplace: Its Legal Challenges and Implementation Strategies

  • Authors:
  • H. Joseph Wen;Dana Schwieger;Pam Gershuny

  • Affiliations:
  • Institute of Telecommunications Management, College of Management, National Cheng Kung University, Tainan City, Taiwan;Department of Accounting and MIS, Harrison College of Business, Southeast Missouri State University, Cape Girardeau, MO, USA;Department of Accounting and MIS, Harrison College of Business, Southeast Missouri State University, Cape Girardeau, MO, USA

  • Venue:
  • Information Systems Management
  • Year:
  • 2007

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Abstract

With the introduction of any new technology, there is also the potential for its misuse, yet no U.S. federal or state statute currently prohibits employers from monitoring their electronic workplace. In this article, we review surveillance technologies and discuss the related federal and state laws along with U.S. judicial decisions. Implementation strategies to help employers defuse or avoid the negative aspects of monitoring are provided.