Queueing analysis: a useful planning and management technique medical concepts and reasoning
Journal of Medical Systems
A generalised simulation system to support strategic resource planning in healthcare
Proceedings of the 29th conference on Winter simulation
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Diagnostic Imaging (DI) has been targeted as one of five priority areas for wait time reductions in Canada. As part of the federal initiative to improve access to care, the Province of Nova Scotia has initiated a pilot project to evaluate a series of administrative and operational changes to appointment booking and procedure scheduling. A simulation model has been created for DI clinics in Nova Scotia to aide in the evaluation of these wait time reduction interventions. The model, currently under development, has been created as a reusable simulation in which a single modelling framework is used to represent several different clinics. We believe that this will reduce the overall development time of the clinic models; allowing the model to be deployed several times during the course of the project. In this paper we will present the rationale for the DI Wait Time Access Project and discuss the interventions to be trialled as part of the program. We discuss the experimental frame to objectively evaluate the interventions and describe how a reusable simulation model is the most appropriate framework to support the project's objectives.