Simulation of group work processes in manufacturing
Proceedings of the 29th conference on Winter simulation
The integrated performance modeling environment—simulating human-system performance
Proceedings of the 29th conference on Winter simulation
Simulation of workers in manufacturing systems
Proceedings of the 30th conference on Winter simulation
Using discrete-event simulation to model human performance in complex systems
Proceedings of the 31st conference on Winter simulation: Simulation---a bridge to the future - Volume 1
Introduction to Simulation Using SIMAN
Introduction to Simulation Using SIMAN
Integrating agent based modeling into a discrete event simulation
WSC '05 Proceedings of the 37th conference on Winter simulation
Tutorial on agent-based modeling and simulation part 2: how to model with agents
Proceedings of the 38th conference on Winter simulation
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The issue of how to deal with human behaviour in discrete-event simulation models has become more prominent due to the increased use of the technique in business process initiatives, particularly those in the service industries. Approaches to modelling human behaviour in discrete event simulations has been categorised by level of abstraction. Three methods described (termed simplify, facilitate and integrate) require no actual modelling of human behaviour in the simulation itself and three methods (termed resource/entity, generic, individual) require an increasing level of modelling detail. It has been found that there are significant challenges in modelling people at an individual level and alternatives such as using simulation with other OR techniques and simulating at a generic person level may represent a more appropriate approach.