Task support in an office system
ACM Transactions on Information Systems (TOIS)
38 offices: analyzing needs in individual offices
ACM Transactions on Information Systems (TOIS)
Cooperating knowledge-based assistants for the office
ACM Transactions on Information Systems (TOIS)
Support of cooperative work by electronic circulation folders
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Office procedure as practical action: models of work and system design
ACM Transactions on Information Systems (TOIS)
Coordination Procedures: A Model for Cooperative Office Processes
Kommunikation in Verteilten Systemen - Anwendungen und Betrieb, GI/ITG-Fachtagung
OfficeTalk-D: An experimental office information system
Proceedings of the SIGOA conference on Office information systems
Modeling the office structure: A first step towards the Office Expert System
COCS '84 Proceedings of the second ACM-SIGOA conference on Office information systems
COCS '95 Proceedings of conference on Organizational computing systems
A new generation of workflow-management-systems: beyond Taylorism with MOBILE
ACM SIGOIS Bulletin - Special issue: groupware for self-organizing units
A comprehensive approach to flexibility in workflow management systems
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
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Cooperative work on office tasks can be understood as consisting of steps to be carried out by persons acting in organizational functions. In many cases, neither the number of steps nor the persons involved are known in advance. Often, deviations from predefined cooperation procedures and exception handling become necessary. Moreover, many tasks are completely unformalized. Thus, support of exception handling has become a crucial requirement. ProMlnanD represents office tasks by means of Electronic Circulation Folders which migrate automatically through an office organization transferring arbitrary kinds of documents. A migration specification describes the formalized part of office tasks. The user requirements on cooperation support and their impact on the design of ProMlnanD are presented.