Social networking: Communication revolution or evolution?

  • Authors:
  • Cheryl L. Coyle;Heather Vaughn

  • Affiliations:
  • Bell Labs Human Factors group, New Jersey;Bell Labs Human Factors group, New Jersey

  • Venue:
  • Bell Labs Technical Journal - Applications and their Enablers in a Converged Communications World
  • Year:
  • 2008

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Abstract

Social networks and the need to communicate are universal humanconditions. A general assumption is that communication technologieshelp to increase and strengthen social ties. The Internet providesmany social networking opportunities. But how do social networkingsites affect individual relationships? Do people use socialnetworking sites to expand their personal networks, to find peoplewho have had similar experiences, to discuss a common hobby, forthe potential of offline dating? Or, do people spend time onnetworking sites to deepen their existing personal networks andstay connected to old friends or distant family? What is the natureof the communications that transpire on social networking sites? Isit personal, emotional, private, and important; or trivial,informal, and public? We examined the literature on socialnetworking sites and conducted our own studies of how students onAmerican college campuses engage in social networking. © 2008Alcatel-Lucent.