Online help in the real world

Authors:
Susan D. Goodall
Affiliations:
System Products Division, Powersoft Corporation, Burlington, MA
Venue:
SIGDOC '91 Proceedings of the 9th annual international conference on Systems documentation
Year:
1991

Documentation: not yet implemented, but coming soon!

The human-computer interaction handbook
Stencils-based tutorials: design and evaluation

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An evaluation of using programming by demonstration and guided walkthrough techniques for authoring and utilizing documentation

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving learning transfer from stencils-based tutorials

Proceedings of the 10th International Conference on Interaction Design and Children

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