Computing and public organizations
Public Administration Review - Special issue: public management information systems
Net gain: expanding markets through virtual communities
Net gain: expanding markets through virtual communities
The Virtual Community: Homesteading on the Electronic Frontier
The Virtual Community: Homesteading on the Electronic Frontier
The Social Life of Information
The Social Life of Information
eParticipation: Designing and Managing Political Discussion Forums
Social Science Computer Review
International Journal of Information Management: The Journal for Information Professionals
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In this article has investigated how we can improve the use of the Internet to design new virtual governance arrangements that take into account the somewhat disappointing results of on-line debates and use the experiences of more virtual community-based approaches of deliberation and learning. Four sources of inspiration are explored: a) experiences with on-line debates, b) the functioning of communities on the internet, especially the Linux community, c) experiences with community of practice and d) experiences with so-called virtual policy communities. The article ends with a number of design principles that can be used to shape governance arrangements in which public participation, deliberation and learning are important political values and which can help us to redesign on-line debates.