Information technology and dataveillance
Communications of the ACM
Just another piece of plastic in your wallet: the `Australian card' scheme
ACM SIGCAS Computers and Society
Communications of the ACM
Rise of the Network Society
The Electronic Eye: The Rise of Surveillance Society
The Electronic Eye: The Rise of Surveillance Society
The Rise of the Computer State
The Rise of the Computer State
Information in business and administrative systems
Information in business and administrative systems
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In the Information Society an individual may take on an identity for each electronic service with which he or she engages. As a consequence, an individual may accumulate a vast array of personal identifiers for such 'services' and is also likely to accrue a range of physical representations of such multiple identification: credit card, debit card, driving licence, passport, library card, parking permit etc. Hence, multiple identity management is a significant issue for individuals and organisations. In this paper we unpack this issue in terms of a semiotic framework consisting of three interrelated processes - authentication, identification and enrolment. These processes serve to locate the three elements of the person, identifiers and identity that help define the socio-technical network which comprises the issue of personal identity in the Information Age. We test the explanatory utility of this framework against a contemporary and prominent case from the UK - an attempt by the government to introduce a national identity card. Such an identity token offers numerous potential benefits for individuals and organisations but raises major challenges to data protection, data privacy and public trust in the information governance of the UK.