Behavioural Modeling by Clustering Based on Utility Measures

  • Authors:
  • Philip Hoelgaard;Ángel Valle;Fernando Corbacho

  • Affiliations:
  • Cognodata Consulting, C/ Caracas 23, 28010 Madrid, Spain;Cognodata Consulting, C/ Caracas 23, 28010 Madrid, Spain and Escuela Politécnica Superior, Universidad Autónoma de Madrid, 28049 Madrid, Spain;Cognodata Consulting, C/ Caracas 23, 28010 Madrid, Spain and Escuela Politécnica Superior, Universidad Autónoma de Madrid, 28049 Madrid, Spain

  • Venue:
  • IWINAC '07 Proceedings of the 2nd international work-conference on Nature Inspired Problem-Solving Methods in Knowledge Engineering: Interplay Between Natural and Artificial Computation, Part II
  • Year:
  • 2007

Quantified Score

Hi-index 0.00

Visualization

Abstract

This paper presents a new framework for behavioural modelling that allows to unravel the key drivers that direct specific cognitive behaviours. In order to do so, a novel framework for clustering based on utility measures is presented that allows to understand the different behaviours that different groups of people may have, and allows the creation of profiles that are relevant with respect to the utility measure. The proposed method is not contrary to other clustering methods but rather builds on the functionality of 'basic' clustering algorithms. A common aim of clustering consists of partitioning a set of patterns into different subsets of patterns which have homogeneous characteristics. In this paper we suggest a more ambitious goal that additionally tries to maximize a utility measure. The paper also describes the results obtained when the method is used to analyze human behaviour in the area of customer intelligence. Specifically, the paper analyzes human behaviour with respect to different socio-demographic and economic indicators and allows to uncover the underlying characteristics that may explain the observed cognitive behaviour.