Creating Contract Templates for Car Insurance Using Multi-agent Based Text Understanding and Clustering

Authors:
Igor Minakov;George Rzevski;Petr Skobelev;Simon Volman
Affiliations:
Magenta Development, 1a Osipenko St., Samara, 443010, Russia;Magenta Technology, Gainsborough House, 59 - 60 Thames Street, Windsor, Berkshire, Sl4 1TX, UK;Magenta Development, 1a Osipenko St., Samara, 443010, Russia;Magenta Development, 1a Osipenko St., Samara, 443010, Russia
Venue:
HoloMAS '07 Proceedings of the 3rd international conference on Industrial Applications of Holonic and Multi-Agent Systems: Holonic and Multi-Agent Systems for Manufacturing
Year:
2007

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Abstract

The paper discusses the problem of automated processing and classification of unstructured text and proposes a new approach based on the multi-agent technology. The proposed method was successfully used to develop a system for a large UK insurance company capable of analysing and classifying 25000 documents related to car insurance, as well as creating template contract documents. The paper describes the system, presents testing results and discusses perspectives.