An Auction-Based System for Workforce Resource Allocation

Authors:
Nadim Haque;Botond Virginas;Mathias Kern;Gilbert Owusu
Affiliations:
BT Group Chief Technology Office, Ipswich, UK IP5 3RE;BT Group Chief Technology Office, Ipswich, UK IP5 3RE;BT Group Chief Technology Office, Ipswich, UK IP5 3RE;BT Group Chief Technology Office, Ipswich, UK IP5 3RE
Venue:
IEA/AIE '08 Proceedings of the 21st international conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems: New Frontiers in Applied Artificial Intelligence
Year:
2008

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Abstract

In this paper, we look at the problem of workforce redeployments where we consider the deployment of field engineers within a company organisation. Traditional methods for solving such problems have focused primarily on using centralised decision makers and optimisation algorithms which compute results in a solely centralised manner. Now, auctions have shown to have been used successfully for allocating resources in various applications and systems. Thus, in this paper, we propose a system that makes use of auctions as a mechanism for allocating the resources (field engineers) between different geographical parts of an organisation.