Strategic Alignment in the Context of e-Services --- An Empirical Investigation of the INSTAL Approach Using the Italian eGovernment Initiative Case Study

Authors:
Gianluigi Viscusi;Laure-Hélène Thevenet;Camille Salinesi
Affiliations:
Department of Informatics, Systems and Communication (DISCo), Università degli Studi di Milano-Bicocca, Italy;Centre de Recherche en Informatique, Université Paris 1 Panthéon-Sorbonne, Paris, 75013 and BNP Paribas, Banque de Détail France --- Informatique, Montreuil Sous Bois, 93100;Centre de Recherche en Informatique, Université Paris 1 Panthéon-Sorbonne, Paris, 75013
Venue:
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
Year:
2008

Citing 1
Cited 1

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Abstract

Strategic alignment is an issue that is not just met in companies, but also in governments, governmental agencies and public administrations. This paper investigates the issues raised by strategic alignment in the context of eGovernment initiatives focused on e-services. The analysis reports a case study that explores the strategic alignment issue with the INSTAL method. Two facets are tackled: (a) the modeling of strategic alignment using a formal approach, and (b) the elicitation of evolution requirements based on the analysis of strategic alignment models.