Towards a Perception-Based Evaluation Model for Spoken Dialogue Systems

  • Authors:
  • Sebastian Möller;Klaus-Peter Engelbrecht

  • Affiliations:
  • Deutsche Telekom Laboratories, TU Berlin, Berlin, Germany 10587;Deutsche Telekom Laboratories, TU Berlin, Berlin, Germany 10587

  • Venue:
  • PIT '08 Proceedings of the 4th IEEE tutorial and research workshop on Perception and Interactive Technologies for Speech-Based Systems: Perception in Multimodal Dialogue Systems
  • Year:
  • 2008

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Abstract

In order to facilitate the evaluation of advanced spoken dialogue systems (SDSs), we present the architecture for a new quality prediction model. The architecture follows the perception, judgment and action processes which are assumed to take place in a user interacting with a dialogue system. It is pointed out which components of the model are already available, and how they may be improved in the future.