Impact-ED - A New Model of Digital Library Impact Evaluation

Authors:
Gemma Madle;Patty Kostkova;Abdul Roudsari
Affiliations:
City eHealth Research Centre, City University, London EC1V 0HB;City eHealth Research Centre, City University, London EC1V 0HB;Centre for Health Informatics, City University, London EC1V 0HB
Venue:
ECDL '08 Proceedings of the 12th European conference on Research and Advanced Technology for Digital Libraries
Year:
2008

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Progress toward digital libraries: augmentation through integration

Information Processing and Management: an International Journal - Special issue on progress toward digital libraries

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Abstract

This paper presents Impact-ED, a new model for digital library impact evaluation. The model draws on assumptions from the Theory of Planned Behaviour and the Sense-Making Model. The paper discusses the current shortfalls of digital library impact evaluation and presents an alternative. Knowledge and attitude are put forward as potential measures of impact and different methods are triangulated and data linked to provide a comprehensive picture of the impact of the library at the time of use. The model shows how the digital library is being used to benefit users in their work, how it is changing their knowledge and attitudes and how the information found is used in real-time in the real world. It is being tested in the healthcare domain on the National Resource for Infection Control (www.nric.org.uk) but is expected to be transferable to other domains as further work will prove.