Developing user interfaces: ensuring usability through product & process
Developing user interfaces: ensuring usability through product & process
User and task analysis for interface design
User and task analysis for interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
Conducting Realistic Experiments in Software Engineering
ISESE '02 Proceedings of the 2002 International Symposium on Empirical Software Engineering
User Studies: Why, How, and When?
IEEE Computer Graphics and Applications
Improving the computer forensic analysis process through visualization
Communications of the ACM - Next-generation cyber forensics
Checklists for Software Engineering Case Study Research
ESEM '07 Proceedings of the First International Symposium on Empirical Software Engineering and Measurement
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As the first part of a Analyze-Visualize-Validate cycle, we have initiated a domain analysis of email computer forensics to determine where visualization may be beneficial. To this end, we worked with police detectives and other forensics professionals. However, the process of designing and executing such a study with real-world experts has been a non-trivial task. This paper presents our efforts in this area and the lessons learned as guidance for other practitioners.