Designing and Evaluating Meeting Assistants, Keeping Humans in Mind

  • Authors:
  • Patrick Ehlen;Raquel Fernandez;Matthew Frampton

  • Affiliations:
  • Center for the Study of Language and Information, Stanford University, Stanford, USA;Center for the Study of Language and Information, Stanford University, Stanford, USA;Center for the Study of Language and Information, Stanford University, Stanford, USA

  • Venue:
  • MLMI '08 Proceedings of the 5th international workshop on Machine Learning for Multimodal Interaction
  • Year:
  • 2008

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Abstract

Meeting assistants pose some interesting and unique challenges to the enterprise of software design and evaluation. As the technology reaches greater levels of development, we must begin to consider methods of evaluation that reach beyond regarding meeting browsers as signal replay and information search tools, and begin to assess the dimensions in which meeting assistants and browsers can augment or hinder human cognition and interaction. Some of these dimensions are considered, inasmuch as they were encountered during development of the DARPA CALO Meeting Assistant and Meeting Browser.